Rental terms and conditions:
INCLUSIVEUNLIMITED MILEAGE (Exception: car groups I + J: included 200 km/day, additional km: 0.25 )
VAT (18 %)
FULLY COMPREHENSIVE INSURANCE
Not covered by the insurance: lost/broken keys, flat tyres, damages to wheels, window glass, underneath and interior of the car.
AIRPORT TAX
EXCLUSIVE (to be purchased on arrival)
ADDITIONAL DRIVER: 3 /day, maximum charge: 36 /rental
YOUNG DRIVER SURCHARGE: 2 /day, maximum charge: 14 /rental (applies to drivers aged younger than 25 years and/or to drivers who have held the driving licence between 1-4 years)
BABY/BOOSTER SEATS: 3 /day, 36 /rental
No baby seats for 0 - 9 months old available.
GPS: 6 /day, 30 /rental. Deposit: 250
INSURANCE TYRES/GLASSES: 3 /day, max. 42
CROSS BORDER: 7 /day to take the car to Portugal, France and Andorra
ONE WAY FEES (only possible with categories A - E): 30 between offices of the same region, 90 between Andalusia - Levante / Levante - Andalusia, Catalonia - Levante / Levante - Catalonia, 150 all other one way rentals
OUT OF HOUR: 20 (22:00h - 08:00h)
GENERAL INFORMATION
MINIMUM AGE: 21 years, 25 years groups I, J
MINIMUM LICENCE PERIOD: 3 years
FUEL: Solmar delivers all cars full of petrol and they should be returned full.
RENTAL DURATION: Maximum rental days: 35. If customer wants to book more days, two reservations/contracts must be made.
PICK UP FROM VALENCIA AIRPORT
Shuttle bus service provided, please take the minibus in front of SALIDAS / EXIT. Contact telephone numbers: +34 96 153 90 42 / +34 650 461 688
PICK UP FROM GIRONA AIRPORT: Leave the arrivals hall and turn left. Walk along all the terminal building and then turn left. The SOLMAR meeting point is next to the public parking and it is signposted.
Additional information:
MODIFICATION / CANCELLATIONPlease send us an email at least 48 hours before pick up to reservations@codigo-id.com, indicating your booking reference number (CI-.....).
Cancellation fee: 5% of the rental price
Modifications are free of charge. In case your modification request increases the rental rate (e.g. extend rental duration, upgrade car category...), your credit card will be charged with the difference once the modification has been confirmed by our partner.
Modifications or cancellations can be realized directly on our website.
Any modifications or cancellation have to be realized BEFORE the rental starts. There will be no refund for unused rental days.
In case of modifications "last minute" (e.g. pick up time due to flight delay), please contact the pick up office directly by phone. You have received the contact details by e-mail, together with the voucher.
PICK UP REQUIREMENTS
Voucher, valid driving license, Id or passport and credit card on driver΄s name.
COMPLAINT
Not satisfied with the rental? Please contact us in written form (email: nicole@codigo-id.com or fax: +34 952 057 241), indicating your booking reference number (CI-.....) and describing the incidence briefly. We will contact our partner ASAP to resolve any problem quickly.
The prices indicated in the rental terms and conditions are valid except for typing error/The correction of mistakes due to typing or calculation errors is reserved.